Purchase Notes

  1. Purchase process
  • When you purchase goods on this page, it means that you authorize us to charge your credit card or other payment account as the total order fee. You will also authorize us to use your personal data to conduct appropriate anti-fraud checks, such as credit checks, and when necessary, to transmit or obtain information about you to or from third parties. Third parties include but are not limited to credit reference agencies or anti-fraud agencies, and these agencies may keep relevant information.
  • We accept customers to pay by Visa, MasterCard, other in-network payment modes and cash on delivery. Our transaction process complies with the strict international security standards set by the payment card industry, allowing you to have a safe and secure shopping process. If you have registered an account on this website and decide to store your credit card information with our company, your information will be completely encrypted and only used to process the transaction you want to make, and it will be stored securely in our system. In the absence of our negligence, if any third party obtains the information provided by you while using our service without authorization, we are not responsible for any losses you may suffer.
  • After you complete the ordering procedure, we will confirm your purchase status to you by email.
  1. Products and prices
  • We will try our best to improve our product description on this page. However, there is always no guarantee that every content is the most accurate, complete, up-to-date and completely correct.
  • The price displayed on our website is in Hong Kong dollars. Customers are responsible for paying attention to the price of the product before purchasing. If you find that the price on the website is abnormal, please stop the purchase immediately and notify us immediately. If the customer discovers the problem after the order is accepted, It will be deemed that the customer agrees to pay the price shown on the webpage. We will also try our best to ensure that the prices that customers see are the most accurate, but we cannot guarantee that there are no errors. Here, we reserve the right to correct all errors.
  • Continuing, if the customer discovers the problem after the order is accepted, the customer can notify us immediately, at this time we will let the customer re-select whether to purchase or cancel the related order. If we first discover the problem and repeatedly fail to notify the customer, we will cancel the order directly.
  • If the customer’s credit card is not settled in Hong Kong dollars, the final charge will be the appropriate amount charged by your account issuing bank, and the exchange rate will also be calculated at the exchange rate on the day of the transaction.
  • The goods on this website will be affected by inventory. Therefore, the goods in the shopping basket will be reserved for a limited time and will also have the opportunity to be purchased by other customers.
  1. Delivery and receipt
  • When the customer completes the purchase process, they will receive an expected delivery time. However, it may not be guaranteed to be delivered to the indicated place within time, and we will try our best to provide the most complete delivery service for customers to experience.
  • Anyone who purchases over $500 on this website can have the delivery service. If the order amount is less than $500, the customer will be charged a shipping fee of $80. The above transportation process will be affected by the region, and additional transportation fees may be charged to the customer. If there are stairs in the customer’s residence or lobby (levels 1-10 will be counted as one floor), the logistics company may charge a stair fee.
  • Customers can also choose to pick them up at the store, but our company will not be responsible for any damage or damage to our products during their own transportation.
  • If there is any damage to the customer’s residence during transportation, the company will seek evidence from an informed person and compensate the appropriate amount. However, if any fraud is found in the customer, the company will treat the damage as disregarded. And reserves all rights to pursue fraud.
  1. Disclaimer
  • Any product descriptions on this website are based on the designers, companies or third parties and their affiliates of this website, so the views expressed are purely their personal opinions. We are not responsible for this view, and these views do not necessarily reflect the views of the company.
  • We do not guarantee that this website or the servers supporting this website are free of viruses or other harmful components. We recommend that all users of this website install the latest software in advance, including anti-virus software. Make sure that your computer is defensive.
  • Certain things may happen outside the company’s reasonable supervision, such as inclement weather. Under these circumstances, we will try our best to maintain the due service, but will not be responsible for any failure to meet the responsibility of these terms of service.
  • You agree to fully compensate and assume all responsibilities, compensations, expenses, damages and losses caused by your violation of any terms of service, including attorney fees and related handling fees. The company (including employees, directors, agents, affiliates, authorizers and suppliers) will not be responsible for all losses caused by violation of the manual.
  • If you violate the terms of service and we have not taken any action against your behavior, the company also reserves all rights to pursue it.
  1. Complaint mechanism
  • We accept all complaints, such as complaints and comments about orders or transportation, please contact our customer service team.