Return and Refund
If the customer finds that he has received a defective product, we accept to arrange a replacement service due to product quality issues within 7 days after purchase. After 7 days, maintenance can also be arranged according to the product’s maintenance terms.
If you need to arrange a replacement, please contact us:
E-mail : [email protected]
Tel : +(852) 3188 1641
Whatsapp : +(852) 6462 1707
- There is no refund service.
- If the product is damaged due to human factors, or the customer fails to contact us within 7 days, we reserve the right to cancel the replacement of the product.
- Customers please keep the purchase receipt and all packaging and accessories.
- Hong Kong area:
- Self pick up product, customers can bring the same product to our store for replacement.
- Delivery products, we will arrange door-to-door replacement.